Accessibility

Accessibility Statement

Last updated: November 5, 2026

Family First Dental is committed to making our website, callfamilyfirst.com, accessible to everyone, including people with disabilities. We continually work to improve the experience for all visitors and follow recognized accessibility standards.

1. Our Accessibility Standard

We use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C), as the standard for this website. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including people who are blind or have low vision, are deaf or hard of hearing, or have mobility, speech, or cognitive disabilities.

2. Conformance Status

callfamilyfirst.com is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content may not yet fully meet the standard. We are actively working to identify and correct any remaining issues.

3. Measures We Take

To support accessibility, we: Include accessibility in the design, development, and review of our website. Provide text alternatives for meaningful images. Use sufficient color contrast and do not rely on color alone to convey information. Support keyboard navigation with visible focus indicators and a "skip to content" link. Provide controls to pause moving content, such as background videos and slideshows. Label form fields and provide clear error messages. Support browser zoom and screen sizes from mobile phones to desktop computers. Review our website periodically using automated testing tools and manual checks.

4. Third-Party Content

Some features on our website are provided by third parties, such as our online chat and online bill payment. We do not control these services, but we encourage our vendors to meet accessibility standards. If you have trouble using any of these features, please contact us and we will assist you directly.

5. Accessibility at Our Offices

Our commitment to accessibility extends to the care we provide at each of our offices. If you need an accommodation for your visit, please let us know when you schedule your appointment so we can be prepared. Examples include: Help completing patient forms, or forms in an alternative format. Written communication or visual aids during your visit. Qualified sign language interpreters or other auxiliary aids and services when needed for effective communication, at no cost to you. Language assistance for patients who prefer to communicate in a language other than English. Service animals are welcome in our offices, including treatment areas.

6. Feedback and Assistance

We welcome your feedback. If you have difficulty accessing any part of this website, or if you need information in an alternative format, please contact us: Phone: (509) 581-3611 Email: hello@callfamilyfirst.com Online: Contact Us Please include the web page address (URL), a description of the problem, and the device, browser, and any assistive technology you were using. We aim to respond within two business days and will work with you to provide the information or service you need through an alternative method.

7. Technical Specifications

This website relies on HTML, CSS, and JavaScript to work with your web browser and any assistive technologies installed on your device. It is designed to be compatible with current versions of major web browsers and screen readers.

8. Ongoing Commitment

Accessibility is an ongoing effort. We review this statement and our website regularly and update them as we make improvements.